Frequently Asked Questions

Free on every order, whatever the amount. Orders in Beirut arrive within 24 hours, and everywhere else in Lebanon within 1 to 3 days. Orders leave our warehouse the same day.

Yes. HydroBloom ships to every country by DHL Express for a flat $4.99 and arrives in 4 to 7 business days. BloomLift and Ramsha are delivered in Lebanon only.

Orders shipped outside Lebanon can be charged import duties or taxes by your country. These are paid by the customer on arrival.

Yes, in Lebanon. Pay in cash when your order arrives, in US dollars or Lebanese pounds at the market rate. No card needed. You can also pay online with PayPal. Outside Lebanon you pay online at checkout.

Every order comes with a 30 day money back guarantee, cash on delivery orders included. If you are not happy, contact us within 30 days of receiving your order for a full refund, and you keep the product. Ramsha has a 6 week guarantee because lash serum takes about 6 weeks to show results. Read the refund policy.

Check your order when it arrives and contact us right away if anything is damaged, defective or wrong. We will make it right, and a HydroBloom that arrives broken is replaced at no cost.

Only one discount code can be used per order and cannot be combined with other promotions.